tag:blogger.com,1999:blog-29172675.post5367344892040512248..comments2023-12-28T04:50:49.486-08:00Comments on The Many Relms of Relmstein: Lessons in Customer ServiceRelmsteinhttp://www.blogger.com/profile/10358853054116842043noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-29172675.post-85014637283887680122008-09-09T21:23:00.000-07:002008-09-09T21:23:00.000-07:00Almost as bad as them not having an official forum...Almost as bad as them not having an official forum is the disaster that is the official EU website...all in flash and barely ever works. Horrible.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29172675.post-91401351725077399132008-09-09T14:28:00.000-07:002008-09-09T14:28:00.000-07:00Official forums for announcements and trouble shoo...Official forums for announcements and trouble shooting problems should always be included for a MMO. <BR/><BR/>I also think forums for upcoming patches, instances, and raids are a pretty good idea.<BR/><BR/>However, I think making official class or faction forums is a recipe for disaster. It seems to start a lot of problems with every class expecting equal posts by CMs or else they start screaming about the developers hating their class. Leave the class specfic forums to the community sites in my mind.Relmsteinhttps://www.blogger.com/profile/10358853054116842043noreply@blogger.comtag:blogger.com,1999:blog-29172675.post-12045343819362994222008-09-09T14:05:00.000-07:002008-09-09T14:05:00.000-07:00They have the Herald for all their official announ...They have the Herald for all their official announcements, and are fairly active on unofficial forums, which works for me.<BR/><BR/>The Camelot Herald was always great for keeping people up to date about DAoC -- I don't see it being different for WAR.<BR/><BR/>Some of WoW's official forums are so abandoned (i.e., rogue forums) by the CSRs that they might as well not even be official.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29172675.post-19991584567841103642008-09-09T06:52:00.000-07:002008-09-09T06:52:00.000-07:00Guild Wars has no official forums as well, but the...Guild Wars has no official forums as well, but the CM's are quite active on the offsite forums.<BR/>Seems to work.<BR/>I guess Mythic just did not want to deal with the AoC forum debacle.<BR/>But, Mythic has been more communicative than Funcom, so it does surprise me they went this route.<BR/>Even worse, is how Mark on his own blog seems to be so hurt over the rude comments about GOA.<BR/>I mean, dude...this is not your job, so why get an argument rolling on your blog. <BR/>And you have to learn to roll with the punches.<BR/><BR/>WAR's start may be MORE interesting than AoC it seems..<BR/>Should be fascinating to watch...<BR/><BR/>/pulls out unbuttered popcornElementalistlyhttps://www.blogger.com/profile/17536627257855895757noreply@blogger.com